ph. 585.526.6317

fax 585.526.4799

Mailing Address
PO Box 224
Gorham, NY 14461

Physical Address
4736 South St.
Gorham, NY 14461

Office Hours
Tues, Thu., Fri. 9 am to 1 pm
Wed. 9 am to 7 pm

Building/Zoning Hours
Mon - Thu 7 am to 3 pm
Fri 8 am to 1 pm

Contact Form / Directory

Town Government / Departments

Water Department

The Water Department pumps water seven days a week, 365 days per year, however the regular office hours at the 4285 Route 364 facility are Monday through Friday 7AM to 3:30PM.

The Billing Office is located at the Town Hall, 4736 South St. Gorham, NY  Hours are Monday through Friday 7AM - 3PM.   585-526-6317 ext. 3

Bookkeeper Susan Cummings will be glad to help with any billing questions or concerns.  

As of 2026 the new rate to have a meter turned on is $80. It also is $80 to have it turned off. Anyone wishing to have their seasonal meter installed or removed is to call for an appointment at least 2 days in advance. Please remember that this is a utility and you will be charged quarterly even if you are not using the water, unless you have our water personnel remove your meter. 

Water Department Phone & Fax: (585) 394-1580

Billing Information

Effective January 1, 2025 Minimum Charge per Quarter $55.00

Usage allowed at minimum charge is 8,000 gallons

Additional fee per 1,000 gallons over min. is $6.60

Example:

Family of 4 using 30,000 gallons per quarter

$55.00 min(includes 8,000 gal)

$145.20 for excess usage (22,000)

(22 x $6.60)

Total Bill would be $200.20

Out of District Users are charged an additional 25% please call the Billing Office for amounts

Ways To Conserve On Water

  • You can install an aerator on your faucet at a very small fee, which will regulate the water that comes out of the faucet.
  • You can turn the water off while shampooing your hair and back on to rinse it rather than leaving it on all the time.
  • Turn the water off while brushing your teeth.
  • Immediately repair any drips or leaks you may have.
  • Check all toilets to be sure they shut off properly.
  • Check all yard and garden hoses to make sure no leaking occurs.